Polish AI Receptionist for Medical Offices
Patients call while the doctor is examining someone and the desk is busy. The assistant answers in natural Polish, books the visit and confirms it by text.
We come to the practice and set everything up with your reception. In Pomorskie we come on request, to bigger cities up to Warsaw on visit days; elsewhere by phone.
The phone rings hardest when the desk is busiest
A patient who cannot get through books with another clinic
Mornings, lunchtime and the hour before closing bring most calls, exactly when the receptionist is checking someone in. After hours the line goes quiet and nobody books until the next morning.
Every call answered, visits booked, the doctor never interrupted
ZvonAI answers in Polish (and English, Ukrainian or Russian from the Pro plan), asks the intake questions you choose, finds a free slot in your calendar and sends the confirmation by SMS. It never transfers a call into an examination room.
Books, moves and cancels visits in Google Calendar, Apple iCloud or the ZvonAI calendar
Asks your intake questions: first visit or follow-up, referral, which specialist
Sends an SMS confirmation and reminders 24 hours and 2 hours before the visit
Never gives medical advice or test results by phone
Chest pain, breathlessness or stroke symptoms: tells the caller to dial 112 and stops booking
Asks for consent before recording and does not record without a yes
For private medical offices and clinics in Poland that answer every patient
Frequently asked questions
Does the assistant speak Polish naturally?
Yes. It was built for Polish first and uses formal Pan or Pani address with patients. From the Pro plan it also switches inside one call to English, Ukrainian or Russian when the patient speaks that language.
Can it give test results or advice?
No. It never assesses symptoms, suggests medication or reads results over the phone, even to someone who says they are the patient. It records the reason for the visit and books a slot; prescriptions, sick notes and referrals stay with the doctor.
What happens in an emergency?
When a caller describes chest pain, breathlessness, loss of consciousness, heavy bleeding or stroke symptoms, the assistant says plainly that this is a case for 112 or the emergency department and stops scheduling.
Is it GDPR compliant for health data?
Medical practices get a consent gate: the assistant asks for consent to record and does not record without it. A data processing agreement (GDPR Art. 28) is in the dashboard from day one. The database and recordings stay in the EU (Warsaw); the language model and voice synthesis run outside the EU under Standard Contractual Clauses. Every caller hears that they are speaking to an AI assistant.
Which calendars does it book into?
Google Calendar and Apple iCloud today, Outlook coming soon, or the built-in ZvonAI calendar. ZnanyLekarz and Docplanner are not connected because they do not offer us API access; the assistant can take a booking request that your desk confirms.
How much does it cost?
Solo 349 PLN net per month (350 minutes), Pro 1,200 PLN (1,300 minutes, several languages in one call, call recording), Business 2,500 PLN (2,900 minutes, departments). 14-day free trial, no card required.
Get started today, risk free
14-day free trial. No credit card. Cancel any time.
Try free for 14 days, no credit cardWe come to the practice and set everything up with your reception. In Pomorskie we come on request, to bigger cities up to Warsaw on visit days; elsewhere by phone.