Why ZvonAI exists
Every missed call is
a patient who walked away.
Dental and medical clinics miss some of their calls. Because the doctor is with a patient, reception is busy, and the phone rings into the void. Callers don't wait. They open Google and call a competitor.
Many
calls go unanswered
Some
of patients don't call back
Lost revenue
with every missed call
ZvonAI answers for you. Always. In 1 second. In Polish.
Not a bot. Not a recorded message. A natural AI voice. It talks like a human, understands intent, books appointments and sends SMS. Without your involvement.
How to set it up
Two ways to use ZvonAI: pick yours
You don't need to change your number. You don't need to notify your clients. Choose the option that fits your practice.
Option A: Keep your number
You keep your current number. Clients notice nothing. When you don't answer within 20 seconds, AI takes the call.
Choose when AI answers, one code, 10 seconds:
**61*[ZvonAI number]**15#AI steps in after 20 sec. You can still answer normally.
**67*[ZvonAI number]#AI answers when you're on another call.
**21*[ZvonAI number]#Every call goes to AI. Perfect outside business hours.
Ready-made code with your ZvonAI number will be sent after registration. Works with Orange, Play, Plus, T-Mobile.
- Clients still call your familiar number
- AI answers only when you can't
- Zero disruption to your practice
Option B: New ZvonAI number
You get a new +48 number (e.g. +48 732 126 907). Place it on your website, in Google, on business cards. All calls go straight to AI.
How to activate:
No configuration needed. The number is active immediately after onboarding. Paste it on your website or in Google My Business.
- Ideal for new practices or a new location
- Every call is handled by AI, zero missed
- You can have both numbers at the same time
You'll get both numbers after registration, you can use both at once.
What happens during a call
From the first ring to a confirmed appointment
Everything happens automatically. You do nothing.
Client calls
AI answers in 1–2 seconds. Greets the client with your practice name, in natural Polish.
Your number doesn't change. The client hears no difference.
AI understands and responds
Client says what they want: appointment, price question, hours, callback. AI understands and responds in 1.3 seconds.
When it doesn't know the answer, it says so directly and asks whether to transfer to a staff member.
Booking in your calendar
AI checks available slots live, suggests dates, confirms the appointment, without your involvement.
Integrates with Google Calendar, Outlook and custom systems.
SMS confirmation + log
Client gets SMS with the date and a cancellation link. You see the call transcript in the dashboard.
Automatic SMS reminder 24h before the appointment. And when a caller just leaves a message, they get a confirmation text too. While you're notified by email and in the dashboard. Nothing slips through.
Getting started
Ready in 15 minutes: free trial
14 days free. No credit card. Cancel any time. During the trial you get a real number and 30 minutes of calls. Enough for a dozen conversations with clients.
Create account
Email and password. 30 seconds.
Fill in business details
Name, NIP (auto-filled from GUS), address, business hours.
Set greeting and FAQ
How should AI introduce itself? What 3–5 questions do clients ask? ("How much is a visit?", "Do you accept NFZ?")
Choose a plan
14-day free trial, or go straight to a paid plan, also with a 14-day trial.
Get your number and call
You get a +48 number immediately. Set up call forwarding or paste the number on your website. Make a test call.
Trial (14 days free)
- 30 minutes of AI calls
- 20 SMS confirmations
- 1 +48 number
- No credit card
- After trial: choose a plan or cancel
Paid plan (also starts with a trial)
- 14-day trial with full plan limits
- Solo from 349 PLN/mo: up to 350 min
- Pro from 1,200 PLN/mo: up to 1,300 min + SMS + calendar
- Business from 2,500 PLN/mo: up to 2,900 min
- Stripe: BLIK, Przelewy24, card
Example
What a call sounds like: dental clinic
Whole conversation: 41 seconds · Result: appointment booked + SMS sent
ZvonAI is fully compliant: no shortcuts
We built ZvonAI from the ground up to meet GDPR, EU AI Act, and Polish telecom law requirements. You can verify this, all documents are public.
EU AI Act Art. 50, mandatory disclosure
AI always identifies itself as an AI assistant at the start of every call. It never pretends to be human. A legal requirement we enforce technically.
GDPR Art. 6, consent and retention
Recordings only with explicit consent from the caller. Transcripts automatically deleted after 90 days. Right to erasure (Art. 17) handled in the dashboard.
Data stored in the EU: Warsaw
Servers, database and recordings: Google Cloud europe-central2 (Warsaw); speech recognition in an EU region. The language model and voice synthesis also run outside the EEA, under Standard Contractual Clauses. The full list is in the data processing agreement.
Data processing agreement (GDPR Art. 28)
Every client signs a data processing agreement with us. It covers sub-processors: Deepgram (STT), ElevenLabs (TTS) and Google Gemini, with SCCs 2021/914.
Processing records (GDPR Art. 30)
We maintain a complete record of processing activities. Every data operation is logged. Audit logs available on request by supervisory authorities (UODO).
Rapid breach notification (GDPR Art. 33)
The system automatically detects anomalies: bulk data export, call volume spikes, unauthorised logins. UODO notification time: 72 hours.
Frequently asked questions
Features
Everything it can do
Answers every call
Natural conversation in Polish. Turn on more languages and she also speaks English, Ukrainian and Russian.
Works 24/7
Evenings, weekends, public holidays. On Pro she takes up to 3 calls at once.
Books appointments
Checks your calendar in real time and confirms the slot instantly.
Looks up client data
Connects to your spreadsheets, CRM, or database. Answers questions about contracts, cases, orders, instantly.
Transfers to you
Urgent matters are escalated and connected to you immediately. Knows when to hand off.
Takes the deposit before it hangs up
The caller gets a payment link by SMS during the call. Unpaid, the slot releases itself.
Takes orders too
Not every caller wants an appointment. The assistant writes the order down and gives it a code they can read back.
Order code
The text with the code, shop e-mail and link is already sent.
Full call reports
Who called, what they wanted, and what happened, all in one dashboard.
Your whole team, one dashboard
Invite reception and managers: each with their own login and permissions. Assign cases and work calls together.
Stop losing patients after hours.
14 days free. Your number ready in 15 minutes. No credit card.