AI Receptionist for Hotel and Restaurant Reservations
Guests call during check-in, the dinner rush or the middle of the night. The assistant answers, checks real availability and books the room or the table.
We set up rooms, tables and deposits by phone or come to the property. In Pomorskie we come on request, to bigger cities up to Warsaw on visit days; elsewhere by phone.
Reservations arrive when nobody can pick up
A guest who hears the phone ring out books somewhere else
Front desks are busy with arrivals and restaurant staff with full tables. Calls in those moments, late at night or from abroad go unanswered, and the guest moves to the next listing.
Real availability, real bookings, in the guest's language
ZvonAI knows your rooms and tables. It asks for dates, guests and children's ages or the party size, checks what is free, quotes from your price list and books. From the Pro plan it switches to English, Ukrainian or Russian inside the call.
Rooms: bed setup, adults and children, extra bed or cot, check-in 14:00 to check-out 11:00
Syncs room calendars by iCal with Booking.com, Airbnb or your PMS, so taken nights are never sold twice
Quotes the whole stay from your price list and sends the deposit link by SMS
Restaurants: seats each party at the smallest free table that fits, by zone such as dining room or garden
Seating time by party size and a cap per 15 minutes to protect the kitchen
Takes phone orders with an order code and an SMS confirmation
For hotels, guesthouses and restaurants that take reservations by phone
Frequently asked questions
Will it double-book a room that sold on Booking.com?
No. Each room can take an iCal link from Booking.com, Airbnb or your PMS; nights taken there are never offered by phone, and you paste our iCal link back so phone bookings block those channels too.
Can it take a deposit?
Yes. Before booking it states the amount, the time to pay and your refund rules and asks for consent; the guest then gets an SMS with a Stripe payment link. Unpaid bookings can cancel themselves after the time you set.
How does it pick a restaurant table?
It asks how many people, seats them at the smallest free table that fits or joins two, in the zone they want. Seating lasts 90 minutes for up to 2 people, 120 for up to 6 and 150 for more, all editable, and a per-15-minute cap protects the kitchen.
Which languages does it speak?
Polish and English on every plan. From the Pro plan it handles several languages inside a single call, detecting Polish, English, Ukrainian or Russian from the first sentence, and texts go out in the guest's language.
Does it work at night?
Yes. It answers around the clock, or in closed mode it tells callers you are closed while still answering questions and taking messages, which reach you by SMS.
How much does it cost?
Solo 349 PLN net per month (350 minutes), Pro 1,200 PLN (1,300 minutes, up to 3 calls at once, several languages in one call), Business 2,500 PLN (2,900 minutes). 14-day free trial, no card required.
Get started today, risk free
14-day free trial. No credit card. Cancel any time.
Try free for 14 days, no credit cardWe set up rooms, tables and deposits by phone or come to the property. In Pomorskie we come on request, to bigger cities up to Warsaw on visit days; elsewhere by phone.